FAQs
Frequently Asked Questions
Running a service business is demanding — and bookkeeping can feel complicated. Here are answers to the questions I hear most often from busy business owners like you.
Bookkeeping Basics
What is bookkeeping? Are you a CPA?
Bookkeeping is the process of recording and organizing your financial transactions so you have accurate reports for decision-making and tax time.
I’m not a CPA (I don’t file taxes), but as a QuickBooks ProAdvisor certified bookkeeper, I make sure your books are clean, accurate, and tax-ready. This saves you money with your CPA and helps you make better day-to-day business decisions.
What is reconciliation, and why is it important?
Reconciliation is the process of comparing your financial records (like QuickBooks) with your bank and credit card statements to make sure everything matches. It’s one of the most important steps in bookkeeping because it:
- Catches errors before they become problems
- Ensures your numbers are accurate and tax-ready
- Gives you confidence you’re making decisions with the right data
Without reconciliation, small mistakes can snowball into costly financial headaches.
I’m behind on my books. Can you help me catch up?
Yes! Cleanup and catch-up projects are part of what we do. Whether you’re a few months or a couple of years behind, we’ll get your books current and back on track.
Services & Pricing
How do your packages work?
We offer three simple packages — Essentials, Growth Support, and Finance Partner — starting at $499/month. Each includes different levels of bookkeeping, payroll, invoicing, and financial support.
If you don’t need payroll, we also offer a Bookkeeping Only option designed for owners who just want accurate, timely financials.
Our packages are tailored to your business size and scale with you as you grow.
Why do your prices cost more than $99/month bookkeeping ads?
Those $99 services usually rely on automation or overseas outsourcing. They may look cheap at first, but often cause errors and lack of communication — leaving business owners frustrated and paying more later to fix the mess.
Here’s why Bold City Bookkeeping is different:
- 20+ years of experience — I know how to spot and prevent costly mistakes
- Every transaction is reviewed by me — not just AI rules that can miss errors
- S.-based and responsive — I’m available when you need me
- Trusted to fix what others break — many of my clients come to me after trying “cheap” bookkeepers
My pricing reflects the quality, accuracy, and support you get when you link arms with an experienced finance partner who treats your business like my own.
How We Work
How do you work virtually with clients?
Most of our clients are busy service pros who don’t have time for in-person meetings. That’s why we work virtually using secure, cloud-based tools like QuickBooks Online and secure file-sharing platforms.
We stay connected through email, video calls, and messaging — so you get accurate, reliable bookkeeping without extra hassle.
What software do you use?
We are QuickBooks Certified, and QuickBooks Online is our primary tool. It’s user-friendly, reliable, and integrates with many apps service pros already use. We can also help with setup, troubleshooting, and optimization.
Who We Work With
Do you only work with home service businesses?
Home service businesses (cleaning, pool care, landscaping, pressure washing) are our specialty — but we also support other service businesses that need reliable bookkeeping and financial management.
Do you work with businesses outside Jacksonville?
Yes! While we’re based in Jacksonville, FL, we work with service businesses across the U.S.
Champions Gymnastics
Phenomenal customer service and expertise! Katya was a life-saver for my business! Highly recommend Bold City Bookkeeping.
Anais Belly Dance
Katya is the best! She is so knowledgeable, professional and has a great attention to detail! I am so happy we hired her to take care of our book keeping. I recommend her to anyone that needs a book keeper or help organizing their financials.
Marcia S.
Katya's friendly, helpful, and knowledgeable approach to bookkeeping and financial management has been invaluable. Highly recommend!”